PRODUCT DETAILS:
WASHING TIP:
All items are made to order. This means that when you place your order, we print/make that item just for you, one at a time, for the best quality!
Production Time: All orders are processed within 2 - 10 business days (depends on type of products).
Shipping Time: You will receive your order anywhere from 4 - 20 business days from the date that it is shipped out, not the date the order is placed within the US, and 7 - 30 business days for rest of the world (depends on type of products).
Shipping Fee: We calculate shipping fee depending on size, weight of the product, and customer's location.
Tracking Number: When available, we will send you the tracking number with the confirmation email so that you can track the package online.
If you have any other queries, please feel free to email us at cs@bookswares.com
- Where can I track my order?
As soon as the product is shipped out, you will receive and email from us with the tracking information and other details pertaining to delivery.
- When will I receive my order?
Most of our products are produced and processed within 3 – 5 business days. It takes 7 - 10 business days to arrive once shipped.
- Do you ship worldwide?
Worldwide Shipping Available: In BooksWares, we ships products to over 100 countries worldwide. Shipping rates and fees may vary depending on your country or region.
- How do I change or cancel my orders?
Please kindly contact us at Customer Support Email: cs@bookswares.com as soon as possible within 12 hours of making your purchase if you need to modify or cancel your order. Make sure to provide your order number and detailed information about the modification you would like to make and we’ll confirm with you once the changes have been made.
Return policy
More than anything we want you to be happy with your purchase! If you have any problem with your order, please contact us at cs@bookswares.com and we’ll make it right!
Please be reminded that our policy lasts 30 days for replacement/refund requests only. If 30 days have gone by since the delivery, unfortunately we can’t offer you a replacement or refund.
At this time we do not offer Return in any case, we just offer replacement. If your item is defective, you don’t need to return the original item and we will resend you a replacement for free.
Due to the fact that our products are made-to-order, we do not replace or refund items unless the item you received has a major problem.
This is when the item is:
not what you ordered: wrong product, wrong size, wrong color or wrong design
damaged: broken, cut or printed defectively
Please be noted that advertised images may be slightly different from actual items in terms of color and form due to the lighting during photo shooting or the monitor’s display. Hence, please allow the difference between advertised images and the actual item you received.
Please contact us at cs@bookswares.com or reply to our confirmation emails to start the complaint process. Please include your order number and a video or photo of the faulty product. We will assist you then.
If you choose to return your order without informing us first and it does not meet all of our requirements, a refund/replacement will not be issued.
Refunds
Our refund policy lasts 30 days since your delivery. If 30 days have gone by since the delivery, we can’t offer you a refund or exchange.
Any unsuccessful delivery due to any customers’ mistakes on shipping address or customers’ unavailability, any loss of products due to the security of customers’ living areas (as long as shipping carriers confirm that the order is delivered) will NOT be eligible for free replacement and full refund. We will not refund in case you refuse to receive it either.
In the case of undelivered due to an incorrect/insufficient shipping address supplied by customer or the wrong product due to customer’s mistake, we only can assist you with a reship with a cost of about 20 USD (can be more for international shipments or products with higher prices) or we only can offer partial refund.
So please review all information of your order carefully before you check out to ensure your order is totally correct.
We issue a refund when your order gets lost in transit (confirmed by the shipping company) or when the product is incorrect due to our faults but you do not want a replacement.
For refund related to order cancellation, please check Cancellation & Modification.
The colors are great and the shirt is heavy t-shirt fabric, not that thin stuff. The sleeves are a bit long but not bad. That the owl is holding a "mystery" (which is what I read most) helped me decide to get this.
Hi Cheryl,
Thank you so much for your lovely review! We're so happy to hear that you love your new shirt, especially the vibrant colors and sturdy fabric. We’re also thrilled that the owl with the 'mystery' book resonated with you—what a great choice for an avid reader!
If you ever need any other book-inspired gear or have more feedback to share, we’d love to hear from you. Enjoy your shirt!
Best regards,
BooksWares Team
Hello Naphtali Knox,
Thank you for your wonderful review of the 'Never Underestimate An Old Lady Who Loves Reading' Book Lovers Gift Tee! We're delighted to hear that your book lover appreciated the gift and that it was perfect in message, color, and fit.
Your support and kind words mean a lot to us, and we hope this tee continues to bring joy to your book-loving adventures. If you ever need more bookish delights, don't hesitate to visit us again.
Warmest regards,
BooksWares Team
I loved it and so did my mom. It was a gift
Dear Robyn Hanson,
Thank you for your review of the 'Never Underestimate An Old Lady Who Loves Reading Book Lovers Gift LSB08'! We're delighted to hear that you and your mom loved it.
At BooksWares, we aim to provide high-quality products that bring joy to book lovers of all ages. We're glad that the item was well-received and made for a wonderful gift.
If there's anything else we can assist you with or if you have any further comments or suggestions, please don't hesitate to let us know. We value your support and strive to provide exceptional products and service.
Thank you for choosing BooksWares!
Warm regards,
The BooksWares Team
My wife is an avid reader and wears it frequently.
We're thrilled to hear that the shirt was a great gift for your wife, who is an avid reader! It's always wonderful to know that our products are appreciated and enjoyed. Thank you for your feedback, and please feel free to reach out if you have any other questions or comments. Happy reading!
Comfortable and everyone loves it, including me. Good quality, too!
Thank you so much for taking the time to share your wonderful experience with our product. We're thrilled to hear that you love your shirt and find it comfortable to relax in while enjoying a good read. Your feedback means a lot to us and we're grateful for your support.
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