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⚠️ HOLIDAY SHIPPING ALERT: After Dec 5: Only Standard/Express guaranteed for Christmas delivery
⚠️ HOLIDAY SHIPPING ALERT: After Dec 5: Only Standard/Express guaranteed for Christmas delivery
⚠️ HOLIDAY SHIPPING ALERT: After Dec 5: Only Standard/Express guaranteed for Christmas delivery
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Enjoy your beverages while showing your love for books.
White Ceramic Mug is created by our BooksWares designers that aren't available any elsewhere.
Sturdy and glossy with vivid prints make it great for daily use at home and office. You can now enjoy your morning coffee, afternoon tea or whatever hot & cold drink!
A Book Lovers mug with meaningful messages makes a wonderful gift for friends, parents, relatives or someone you love.
CARE INSTRUCTION:
All items are made to order. This means that when you place your order, we print/make that item just for you, one at a time, for the best quality!
Production Time: All orders are processed within 2 - 10 business days (depends on type of products).
Shipping Time: You will receive your order anywhere from 4 - 20 business days from the date that it is shipped out, not the date the order is placed within the US, and 7 - 30 business days for rest of the world (depends on type of products).
Shipping Fee: We calculate shipping fee depending on size, weight of the product, and customer's location.
Tracking Number: When available, we will send you the tracking number with the confirmation email so that you can track the package online.
If you have any other queries, please feel free to email us at cs@bookswares.com
- Where can I track my order?
As soon as the product is shipped out, you will receive and email from us with the tracking information and other details pertaining to delivery.
- When will I receive my order?
Most of our products are produced and processed within 3 – 5 business days. It takes 7 - 10 business days to arrive once shipped.
- Do you ship worldwide?
Worldwide Shipping Available: In BooksWares, we ships products to over 100 countries worldwide. Shipping rates and fees may vary depending on your country or region.
- How do I change or cancel my orders?
Please kindly contact us at Customer Support Email: cs@bookswares.com as soon as possible within 12 hours of making your purchase if you need to modify or cancel your order. Make sure to provide your order number and detailed information about the modification you would like to make and we’ll confirm with you once the changes have been made.
Return policy
More than anything we want you to be happy with your purchase! If you have any problem with your order, please contact us at cs@bookswares.com and we’ll make it right!
Please be reminded that our policy lasts 30 days for replacement/refund requests only. If 30 days have gone by since the delivery, unfortunately we can’t offer you a replacement or refund.
At this time we do not offer Return in any case, we just offer replacement. If your item is defective, you don’t need to return the original item and we will resend you a replacement for free.
Due to the fact that our products are made-to-order, we do not replace or refund items unless the item you received has a major problem.
This is when the item is:
not what you ordered: wrong product, wrong size, wrong color or wrong design
damaged: broken, cut or printed defectively
Please be noted that advertised images may be slightly different from actual items in terms of color and form due to the lighting during photo shooting or the monitor’s display. Hence, please allow the difference between advertised images and the actual item you received.
Please contact us at cs@bookswares.com or reply to our confirmation emails to start the complaint process. Please include your order number and a video or photo of the faulty product. We will assist you then.
If you choose to return your order without informing us first and it does not meet all of our requirements, a refund/replacement will not be issued.
Refunds
Our refund policy lasts 30 days since your delivery. If 30 days have gone by since the delivery, we can’t offer you a refund or exchange.
Any unsuccessful delivery due to any customers’ mistakes on shipping address or customers’ unavailability, any loss of products due to the security of customers’ living areas (as long as shipping carriers confirm that the order is delivered) will NOT be eligible for free replacement and full refund. We will not refund in case you refuse to receive it either.
In the case of undelivered due to an incorrect/insufficient shipping address supplied by customer or the wrong product due to customer’s mistake, we only can assist you with a reship with a cost of about 20 USD (can be more for international shipments or products with higher prices) or we only can offer partial refund.
So please review all information of your order carefully before you check out to ensure your order is totally correct.
We issue a refund when your order gets lost in transit (confirmed by the shipping company) or when the product is incorrect due to our faults but you do not want a replacement.
For refund related to order cancellation, please check Cancellation & Modification.
Looks great, quick delivery
Love it
Dear Doreen,
Thank you for sharing your review of the One Does Not Stop Buying Books Just Because There Is No More Shelf Space Mug (MUGB28)! We're thrilled to hear that you love it.
If there's anything else we can assist you with or if you have more feedback to share, please feel free to let us know. We appreciate your support and hope you continue to enjoy your new mug!
Best regards,
BooksWares Team
Love my mug!
The size is perfect & the saying is a perfect description of my "Book Shelves".
Keeps my coffee & tea (depends on my mood)
Perfect Temperature 🤗
Hello Sharon,
Thank you for your lovely review! We're thrilled to hear that you're enjoying the 'One Does Not Stop Buying Books Just Because There Is No More Shelf Space' Books Lover Mug. It's delightful that the mug and its saying resonate with your book-loving heart. We're glad it's become a comforting companion for your coffee and tea moments. Your support means a lot to us. Happy sipping and happy reading!
Warmest regards,
BooksWares Team
I bought a variety of items as gifts. Delivery was fast. Everything appears to be good quality. I was excited to give these as presents & my friends were overjoyed.
Thank you so much for taking the time to share your positive experience with BooksWares. We're thrilled to hear that you found our delivery fast and that the quality of the items you purchased met your expectations. We're also delighted to hear that your friends were overjoyed to receive these gifts.
It's our goal to provide the best possible experience to all of our customers, and we're glad to hear that we hit the mark for you. We truly appreciate your support, and we hope to have the opportunity to serve you again in the future.
Thank you for choosing BooksWares as your go-to destination for gifts for book lovers!
Very happy with my purchase. Book arrived promptly and in good condition.
Thank you for your feedback! We're glad to hear that you're satisfied with your purchase and that the mug arrived in good condition. If you need any further assistance or have any questions, please don't hesitate to contact us. We appreciate your business and hope to serve you again in the future!
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