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GIFT FOR BOOK LOVERS ♥️ FREE SHIPPING ON ORDERS OVER 100$
GIFT FOR BOOK LOVERS ♥️ FREE SHIPPING ON ORDERS OVER 100$
GIFT FOR BOOK LOVERS ♥️ FREE SHIPPING ON ORDERS OVER 100$
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PRODUCT DETAILS:
WASHING TIP:
All items are made to order. This means that when you place your order, we print/make that item just for you, one at a time, for the best quality!
Production Time: All orders are processed within 2 - 10 business days (depends on type of products).
Shipping Time: You will receive your order anywhere from 4 - 20 business days from the date that it is shipped out, not the date the order is placed within the US, and 7 - 30 business days for rest of the world (depends on type of products).
Shipping Fee: We calculate shipping fee depending on size, weight of the product, and customer's location.
Tracking Number: When available, we will send you the tracking number with the confirmation email so that you can track the package online.
If you have any other queries, please feel free to email us at cs@bookswares.com
- Where can I track my order?
As soon as the product is shipped out, you will receive and email from us with the tracking information and other details pertaining to delivery.
- When will I receive my order?
Most of our products are produced and processed within 3 – 5 business days. It takes 7 - 10 business days to arrive once shipped.
- Do you ship worldwide?
Worldwide Shipping Available: In BooksWares, we ships products to over 100 countries worldwide. Shipping rates and fees may vary depending on your country or region.
- How do I change or cancel my orders?
Please kindly contact us at Customer Support Email: cs@bookswares.com as soon as possible within 12 hours of making your purchase if you need to modify or cancel your order. Make sure to provide your order number and detailed information about the modification you would like to make and we’ll confirm with you once the changes have been made.
Return policy
More than anything we want you to be happy with your purchase! If you have any problem with your order, please contact us at cs@bookswares.com and we’ll make it right!
Please be reminded that our policy lasts 30 days for replacement/refund requests only. If 30 days have gone by since the delivery, unfortunately we can’t offer you a replacement or refund.
At this time we do not offer Return in any case, we just offer replacement. If your item is defective, you don’t need to return the original item and we will resend you a replacement for free.
Due to the fact that our products are made-to-order, we do not replace or refund items unless the item you received has a major problem.
This is when the item is:
not what you ordered: wrong product, wrong size, wrong color or wrong design
damaged: broken, cut or printed defectively
Please be noted that advertised images may be slightly different from actual items in terms of color and form due to the lighting during photo shooting or the monitor’s display. Hence, please allow the difference between advertised images and the actual item you received.
Please contact us at cs@bookswares.com or reply to our confirmation emails to start the complaint process. Please include your order number and a video or photo of the faulty product. We will assist you then.
If you choose to return your order without informing us first and it does not meet all of our requirements, a refund/replacement will not be issued.
Refunds
Our refund policy lasts 30 days since your delivery. If 30 days have gone by since the delivery, we can’t offer you a refund or exchange.
Any unsuccessful delivery due to any customers’ mistakes on shipping address or customers’ unavailability, any loss of products due to the security of customers’ living areas (as long as shipping carriers confirm that the order is delivered) will NOT be eligible for free replacement and full refund. We will not refund in case you refuse to receive it either.
In the case of undelivered due to an incorrect/insufficient shipping address supplied by customer or the wrong product due to customer’s mistake, we only can assist you with a reship with a cost of about 20 USD (can be more for international shipments or products with higher prices) or we only can offer partial refund.
So please review all information of your order carefully before you check out to ensure your order is totally correct.
We issue a refund when your order gets lost in transit (confirmed by the shipping company) or when the product is incorrect due to our faults but you do not want a replacement.
For refund related to order cancellation, please check Cancellation & Modification.
I love both of my flags. They are fun and colorful!! Thank you.
Hi Leslie,
Thank you for sharing your excitement about your flags! We’re thrilled to hear that you love both of them and that they bring fun and color to your space.
If there’s anything more we can do for you, please feel free to reach out. We appreciate your support and hope you continue to enjoy your flags!
Warm regards,
BooksWares Customer Support Team
People really react with interest in this flag and its positive message! Forget politics, it’s about life and how we treat each other!
Hi Bill,
Thank you for sharing your thoughts on the Flag FLG06! We’re thrilled to hear that it’s catching people’s attention and sparking positive reactions. It’s wonderful to know that the message resonates beyond politics and encourages a focus on kindness and how we treat each other.
If there’s anything more we can do for you, please don’t hesitate to reach out. We appreciate your support!
Warm regards,
BooksWares Customer Support Team
It was a lovely print but I had to sew it to a branch. It did not come with a pole. It also did not have a top hem to tread through a pole. That was a diappoinment.
It is great. I am so happy with it. It looks great in my yard.
Thank you, Beth! We're so happy to hear that you love your flag and that it looks great in your yard. Your satisfaction means a lot to us! Enjoy displaying it, and thank you for your support!
I love the message.
Thanks so much for your feedback! We're happy to hear that you love the message on the flag. 😊
I wanted to let you know that we do offer a larger size if you're looking for something bigger to display. As for the stand, our product descriptions do mention that it's not included, but we completely understand how that might be an easy detail to miss.
If you need help finding a stand or have any other questions, feel free to reach out—we're always here to help!
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