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⚠️ HOLIDAY SHIPPING ALERT: After Dec 5: Only Standard/Express guaranteed for Christmas delivery
⚠️ HOLIDAY SHIPPING ALERT: After Dec 5: Only Standard/Express guaranteed for Christmas delivery
⚠️ HOLIDAY SHIPPING ALERT: After Dec 5: Only Standard/Express guaranteed for Christmas delivery
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All items are made to order. This means that when you place your order, we print/make that item just for you, one at a time, for the best quality!
Production Time: All orders are processed within 2 - 10 business days (depends on type of products).
Shipping Time: You will receive your order anywhere from 4 - 20 business days from the date that it is shipped out, not the date the order is placed within the US, and 7 - 30 business days for rest of the world (depends on type of products).
Shipping Fee: We calculate shipping fee depending on size, weight of the product, and customer's location.
Tracking Number: When available, we will send you the tracking number with the confirmation email so that you can track the package online.
If you have any other queries, please feel free to email us at cs@bookswares.com
- Where can I track my order?
As soon as the product is shipped out, you will receive and email from us with the tracking information and other details pertaining to delivery.
- When will I receive my order?
Most of our products are produced and processed within 3 – 5 business days. It takes 7 - 10 business days to arrive once shipped.
- Do you ship worldwide?
Worldwide Shipping Available: In BooksWares, we ships products to over 100 countries worldwide. Shipping rates and fees may vary depending on your country or region.
- How do I change or cancel my orders?
Please kindly contact us at Customer Support Email: cs@bookswares.com as soon as possible within 12 hours of making your purchase if you need to modify or cancel your order. Make sure to provide your order number and detailed information about the modification you would like to make and we’ll confirm with you once the changes have been made.
Return policy
More than anything we want you to be happy with your purchase! If you have any problem with your order, please contact us at cs@bookswares.com and we’ll make it right!
Please be reminded that our policy lasts 30 days for replacement/refund requests only. If 30 days have gone by since the delivery, unfortunately we can’t offer you a replacement or refund.
At this time we do not offer Return in any case, we just offer replacement. If your item is defective, you don’t need to return the original item and we will resend you a replacement for free.
Due to the fact that our products are made-to-order, we do not replace or refund items unless the item you received has a major problem.
This is when the item is:
not what you ordered: wrong product, wrong size, wrong color or wrong design
damaged: broken, cut or printed defectively
Please be noted that advertised images may be slightly different from actual items in terms of color and form due to the lighting during photo shooting or the monitor’s display. Hence, please allow the difference between advertised images and the actual item you received.
Please contact us at cs@bookswares.com or reply to our confirmation emails to start the complaint process. Please include your order number and a video or photo of the faulty product. We will assist you then.
If you choose to return your order without informing us first and it does not meet all of our requirements, a refund/replacement will not be issued.
Refunds
Our refund policy lasts 30 days since your delivery. If 30 days have gone by since the delivery, we can’t offer you a refund or exchange.
Any unsuccessful delivery due to any customers’ mistakes on shipping address or customers’ unavailability, any loss of products due to the security of customers’ living areas (as long as shipping carriers confirm that the order is delivered) will NOT be eligible for free replacement and full refund. We will not refund in case you refuse to receive it either.
In the case of undelivered due to an incorrect/insufficient shipping address supplied by customer or the wrong product due to customer’s mistake, we only can assist you with a reship with a cost of about 20 USD (can be more for international shipments or products with higher prices) or we only can offer partial refund.
So please review all information of your order carefully before you check out to ensure your order is totally correct.
We issue a refund when your order gets lost in transit (confirmed by the shipping company) or when the product is incorrect due to our faults but you do not want a replacement.
For refund related to order cancellation, please check Cancellation & Modification.
Such great Christmas cards for the present day. I believe they will go a long way towards helping people to understand that it’s not the outside of a person that’s important, it’s the inside, the heart and mind.
Dear Janis,
Thank you for your wonderful review of our Christmas postcards! We're delighted that you appreciate both the quality and the meaningful message behind the design. Your insight about focusing on what's inside rather than outside perfectly captures the spirit we hoped to convey.
Thank you for being part of our book-loving community!
Best regards,
Bookswares Team
My friends and family are going to love them!!!
Dear Paul,
Thank you for sharing your excitement about the Christmas postcards! We're thrilled to hear that you think they're perfect for your holiday greetings. It's wonderful to know you're looking forward to sharing them with your friends and family.
Enjoy spreading holiday cheer!
Best regards,
BookWares Customer Service Team
I love books, cats, tea, sitting in front of a fireplace and this poster is all that. A sweet tuxedo cat glances out atop of a stack of books. So feel good. Great price, arrived quickly and I already had a frame for it. I may get some more for gifts.
Loved this My granddaughter will love it. She loves books
Hi Denise,
Thank you for your lovely feedback! We're delighted to hear that you loved the "Welcome To My Woman Cave Also Known As The Reading Room" Book Lovers Gift canvas. It's heartwarming to know that your granddaughter will enjoy it, especially since she loves books. If there's anything else we can do for you, feel free to reach out. Happy reading!
Warm regards,
The BooksWares Team
My granddaughter loves to read; always has. The poster is perfect for her room. It’s quality material too.
Dear Barbara Turner,
Thank you for your lovely review! We're thrilled to hear that the 'Books Helping Introverts Avoid Conversation Since 1454 Book Lovers Gift PS03' is perfect for your granddaughter, who loves to read.
We believe that books have the power to inspire and enrich lives, and it warms our hearts to know that our poster will find a special place in her room. The quality of our products is of utmost importance to us, and we're delighted that you find the material to be of high quality.
If there's anything else we can do to enhance your shopping experience or if you have any further comments or suggestions, please feel free to reach out to us. We value your support and hope that our products continue to bring joy and inspiration to your granddaughter's reading journey.
Thank you for choosing us as a part of your granddaughter's reading adventure!
Warmest regards,
The BooksWares Team
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